Privacy Policy

1. What does this Privacy Policy tell you?
2. Who is responsible for your Personal Data?
3. How do you get in touch with the [Grievance Officer] of Muskurahat Foundation?
4. What Personal Data does Muskurahat collect and use (Categories of Personal Data)?
5. What does Muskurahat do with your Personal Data (Purposes and Processing)?
6. What does Muskurahat do when we transfer your Personal Data outside of India?
7. How do we secure your Personal Data? What are your rights and how can you exercise them?
8. Questions, Complaints, and Support – who and how you can get in touch with them?
9. Updates and Notification of Updates

1. WHAT DOES THIS PRIVACY NOTICE TELL YOU?

This Privacy Notice tells you how we collect and process the information from which you can be identified directly or indirectly and including any Personal Sensitive Data (“Personal Data”) while you browse https://muskurahat.org.in/ as well as when you interact with our different platforms, portals.

2. WHO IS RESPONSIBLE FOR YOUR PERSONAL DATA?

Muskurahat entity responsible for protecting your Personal Data and complying with applicable national legislation governing the use of your Personal Data.

3. HOW DO YOU GET IN TOUCH WITH THE GRIEVANCE OFFICER OF MUSKURAHAT FOUNDAATION?

Name: Samay Gada Address:Muskurahat Foundation, Bungalow no 3, next to Ram Mandir, Kondivita Road, Andheri East Mumbai, Maharashtra 400059. Email: [email protected] Tel: 7304575428

4. WHAT PERSONAL DATA DOES MUSKURAHAT COLLECT AND USE (CATEGORIES OF PERSONAL DATA)?

These are the categories of Personal Data we collect directly or indirectly from you: Identity information – includes: name [first, last, initials], Date of Birth, e-mail address. Contact information – includes: your phone number, e-mail address. We use it to contact you for different reasons depending on the purposes stated below. Donation information – includes: your payment information (credit card number), Bank Account details, payment risk profile (provided to us by our payment risk solution),transaction ID, and any other information related to your purchase. We use it to complete your donation. Device information – includes:This is often required for network security purposes. This includes, but not limited to: IP address, date and time of the visit, how long you remained on our website, the referral URL (if you came to our site via a different site or an advertisement), the pages visited on our site, your browser type, device type, versions, operating system. (not sure about this) Correspondence – includes:the emails you write us about our services, the complaints you address to us via post, e-mail, fax, or call, notes we prepared on your feedback, and any other communication between you and Muskurahat personnel. (not sure about this)

5. WHAT DOES MUSKURAHAT DO WITH YOUR PERSONAL DATA (PURPOSES AND PROCESSING)?

Your Personal Data is used for the following purposes: Site (https://muskurahat.org.in/) operation. Domain and network security and user authentication Payment fraud detection Business operational analytics Personalised marketing messages via email (newsletter sign-up) and SMS Personalised marketing messages via email (via existing contract) and SMS Targeted messages on 3rd-party advertising platforms Legal obligation – cooperation with law enforcement and regulatory authorities (including courts) Your Personal Data will not be retained for a period longer than is required for the purposes for which the information is collected or used under law except for the data that is required to be kept longer for legal reasons specified by law.

6. WHAT DOES MUSKURAHAT DO WHEN WE TRANSFER YOUR PERSONAL DATA OUTSIDE OF INDIA?

We comply with all local legal requirements to ensure your Personal Data is secured and safe when it is being transferred to a different country (including access) and we ensure that the same level of data protection is maintained by the entity to whom the data is shared. (not sure about this)

7. HOW DO WE SECURE YOUR PERSONAL DATA?

We implement appropriate managerial, technical, operational, physical, and organisational measures as per applicable laws and regulations to address the risks corresponding to our use of your Personal Data, including loss, alteration, or unauthorised access to your Personal Data, and empowering you to exercise your rights. We require our service providers to do the same through contractual agreements. However, you should be aware that any transmission of your Personal Data through the internet is at your own risk. We can only protect your Personal Data when we have it.

8. WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?

You have the right to make sure we are using the accurate details about you and you may request to review and correct any inaccurate Personal Data we have of you. When we use your Personal Data based on your consent, you have the right to withdraw your consent at any time by writing to us. In the event that you withdraw consent given earlier we have no obligation to provide goods or services for which the said information was sought. You have the right to raise any discrepancies or grievances with respect to processing of information by contacting our Grievance Officer.

9. QUESTIONS, COMPLAINTS, AND SUPPORT – WHO AND HOW YOU CAN GET IN TOUCH WITH THEM?

Name: Samay Gada Address:Muskurahat Foundation, Bungalow no 3, next to Ram Mandir, Kondivita Road, Andheri East Mumbai, Maharashtra 400059. Email: [email protected] Tel: 7304575428

10. UPDATES AND NOTIFICATION OF UPDATES

We review and update the Privacy Policy periodically to reflect any changes resulting from our day-to-day business operations. You can always check the date of the Privacy Policy to find out when we last made any changes. We will notify you of the changes to Privacy Policy and such notifications shall deemed to be incorporated in the Privacy Policy from the date of notification